This article has content that is best suited for those with the following roles in the system:

  • ENROLLMENT COORDINATOR
  • PARTNER COORDINATOR
  • REGISTRAR
  • TEACHER
  • VIRTUAL LAB MONITOR
  • STUDENT MONITOR
  • OBSERVER ROLE
  • PARENT/GUARDIAN
  • STUDENT

What Browser and Operating System are you using?

Click here to find out  http://www.whatsmybrowser.org/

Copy paste the link generate on that page to send to support if needed


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Download Browsers

Internet Explorer
http://www.microsoft.com/en-us/download/default.aspx

Firefox
http://www.mozilla.org/en-US/firefox/fx/#desktop

Puffin Browser for ipad or iphone
https://www.puffinbrowser.com/index.php

Google Chrome for Mac
http://www.macupdate.com/app/mac/32956/google-chrome

Google Chrome
https://www.google.com/intl/en/chrome/browser/desktop/index.html

Download Plugins

Adobe Reader for .pdf files
https://get.adobe.com/reader/

Audacity
http://www.audacityteam.org/download/

Flash Player
http://get.adobe.com/flashplayer/

Verify Flash Player is installed
http://helpx.adobe.com/flash-player.html

Java
http://www.java.com/en/

Verify Java Installed
http://www.java.com/en/download/installed.jsp

Adobe Shockwave Player
http://get.adobe.com/shockwave/

Real Times/Real Player for .flv files – Win
http://www.real.com/resources/download-video/?src=

Real Times/Real Player for .flv files – Mac
http://www.real.com/resources/realtimes-is-now-available-for-mac/

Quicktime Player
https://www.apple.com/quicktime/download/

Windows Media
http://windows.microsoft.com/en-us/windows/download-windows-media-player

* If you are using Google Chrome and are having difficulty with Windows Media showing videos,

   Click here for special instructions  http://www.interoperabilitybridges.com/wmp-extension-for-chrome

Windows Media Player Components for QuickTime by Flip4Mac
http://windows.microsoft.com/en-us/windows/products/windows-media-player/wmcomponents

Allows for Quicktime Player to view Windows Media files

Windows Media Player Codecs
http://windows.microsoft.com/en-US/windows7/Codecs-frequently-asked-questions

Windows Media Player Plug-In for Firefox
http://windows.microsoft.com/en-US/windows/downloads/windows-media-player

Microsoft PowerPoint Viewer
http://www.microsoft.com/en-us/download/details.aspx?id=13